Privacy Policy for UpScaleer

Thank you for using UpScaleer ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non‑personal information when you use our website located at https://www.upscaleer.com/ (the "Website").

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.

1. Information We Collect

1.1 Personal Data

• Name: We collect your name to personalize your experience and communicate with you effectively.
• Email: We collect your email address to send you important information regarding your account, updates, and communication.
• Payment Information: We collect payment details to process your orders securely.
• Social Media Authentication Access Keys: We collect these to enable cross‑posting functionality to your social media accounts.

1.2 Non‑Personal Data

We use web cookies to collect non‑personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services.

2. Purpose of Data Collection

We collect and use your personal data for order processing and social media posting. This includes processing your orders, enabling cross‑posting functionality, sending confirmations, providing customer support, and keeping you updated about the status of your account and posts.

3. YouTube API Services

UpScaleer uses YouTube API Services to enable cross‑posting functionality to YouTube. By using our service to interact with YouTube, you are also subject to the YouTube Terms of Service.

4. Google Privacy Policy

As we use YouTube API Services, your data may also be subject to Google's Privacy Policy. For more information on how Google collects and processes data, please refer to the Google Privacy Policy.

5. Data Sharing

We do not share your personal data with any other parties except as required for order processing and social media posting functionality. This may include sharing necessary data with the social media platforms you choose to post to, including YouTube through the YouTube API Services.

6. Children's Privacy

UpScaleer is not intended for children, and we do not collect any data from children.

7. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of any changes via email.

8. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at: [email protected]

9. Data Protection Mechanisms

We take the protection of your sensitive data seriously and have implemented the following security measure:

a) Encryption: Your Google OAuth access keys are encrypted using industry‑standard encryption protocols both in transit and at rest.

While we implement this security measure to protect your sensitive information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.

10. Data Retention and Deletion of Google User Data

We retain your Google user data (such as Google OAuth tokens and account information) only for as long as necessary to provide the services you requested, or until you explicitly request deletion of this data. You can request the deletion of your Google user data at any time by contacting us at [email protected]. Upon receiving your request, we will permanently delete your Google user data from our systems within 30 days.

By using UpScaleer, you consent to the terms of this Privacy Policy.